lettings FAQs

The landlord needs to be sure that that their tenant won’t have any problems paying the rent on a monthly basis and that the tenant will take good care of their property.

Referencing is nothing to worry about. Tenants applying to rent need to give details of their employer and income, their previous address, and some bank account details. These will be checked to ensure they are able to commit to monthly rental payments.

If a tenant is not fully approved by the referencing process, they can ask a guarantor to support them. A guarantor (usually a parent or guardian) will agree to take joint responsibility for the rent for the property if the tenant fails to. Guarantors are required to pay any rent arrears (if the tenant does not pay) and for any damages costing more than the deposit.

The landlord trusts the tenant to keep the property in a good condition and in good order. The deposit is held to ensure that any damages (over and above fair wear and tear) can be corrected at the end of the tenancy.

We have a page on our website that breaksdown all of our fees. This can be viewed here. If you have any further questions about our fees then please contact us at info@nupad.co.uk or call us on 01895 520097.

Don’t worry – accidents happen. Tell whoever is responsible for the property maintenance (either the landlord or letting agent) as soon as possible. You will be expected to cover the cost of putting it right. Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.

A Tenancy Deposit Scheme like My Deposits will protect the money for you and can offer assistance should there be a dispute about the deposit at the end of the tenancy.

Yes. If you are looking to to rent a room, rather than a property, we have a selection of rooms available to rent and one is sure to match your needs.

This is a list of every item contained within a property and its condition. It is advisable for tenants to check each item on the list before signing any contracts and often people take photographic evidence to give extra protection and avoid unnecessary disagreement further down the line. The inventory will be key in determining how much of your deposit you retain at the end of a tenancy. Landlords will typically schedule regular quarterly checks to assess the condition of the property and the items contained. When you leave the property, you will have the option to run through the inventory checklist. If any damage to items has occurred since the beginning of your tenancy, then you will need to agree repair costs or replacements. You should have no problem retaining your full deposit if you are up to date with your rent and your Landlord is satisfied with the condition of your property.

Looking for an answer to a question that is not here?

Please contact us at info@nupad.co.uk or call us on 01895 520097and we will get back to you with the information you require.